If you are complaining about a Church of Scotland minister, deacon or office bearer, then your first step is to contact the Presbytery Clerk (scampbell@churchofscotland.org.uk).
If you are complaining about the Presbytery Clerk, please make contact with the Depute Clerk (NENIDeputeClerk@churchofscotland.org.uk).
Please call or email the Presbytery Clerk (or alternative contact) to discuss your complaint before proceeding to the more formal steps noted below